The Hidden Challenge of Houselessness: How the Digital Divide Perpetuates the Cycle

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Houselessness is often associated with visible changes including lack of shelter and food insecurity, but there are hidden barriers that individuals endure. The digital divide is one of these overlooked factors, but greatly impacts one's ability to access resources such as jobs, communication, and access to digitally stored information. 


In this modern era no person travels anywhere without their smartphone. Without access to these devices, we are heavily inconvenienced in our everyday lives as most of our information is stored digitally, whether that be online banking or digital communication. Noting this, without access to computers, smartphones, and reliable internet, houseless people are cut off from essential resources. This includes job boards, housing listings, vital communication channels, and access to health and wellness. The digital divide also contributes to social isolation, as the inability to connect with others can worsen feelings of loneliness and detachment, further contributing to the list of stressors that affect houseless people and hindering their efforts to rebuild their lives. 

Local initiatives, such as the Oregon Lifeline Program, offer free or discounted services such as internet and data for low income individuals. Programs such as these are dependent on financial boundaries such as monthly income or if the individual uses government subsidiaries in order to qualify for services. Other programs, such as the Digital Inclusion Tech Kit Project offer access to technology in addition to digital literacy training, allowing users to uncover their devices full capabilities. This is especially important for individuals who do not know how to navigate using smartphones, such as vulnerable groups including seniors, individuals with disabilities, or non English speaking people. By reducing the financial burden of connectivity, these initiates empower individuals to take control to build stability by giving them the tools to access the right channels.



The digital divide impacts us all. From stifling economic growth to hindering innovation and entrepreneurship, something Portland once prided itself on, it limits access for much needed resources. Providing these much needed resources would not only benefit affected individuals, but the local community as a whole. While establishing an invisible safety net for those who need it may not appear to make a drastic difference, small steps like these encourage people to find a lasting solution using resources at their disposal, including connecting to people who can guide them in the right direction.


It is time to acknowledge the forces at play and explore innovative solutions that expand access to affordable connectivity and digital literacy training, ensuring everyone has the opportunity to thrive in the digital age. We must recognize the urgent need to bridge the digital divide as it perpetuates inequalities and limits opportunities for many. By investing in digital inclusion through community initiatives, we empower individuals and communities to participate in the modern world, fostering economic and social progress.


Want to learn more about initiatives like the Oregon Lifeline Program and opportunities that can benefit your community?

See if you or someone you know qualifies for the Oregon Lifeline Program

Sources:

Digital Inclusion Tech Kit Project. Portland.gov. (n.d.). https://www.portland.gov/bps/com-tech/digital-equity/tech-kit

Heaslip, Vanessa et al. “Use of Technology to Promote Health and Wellbeing of People Who Are Homeless: A Systematic Review.” International journal of environmental research and public health vol. 18,13 6845. 25 Jun. 2021,  https://pmc.ncbi.nlm.nih.gov/articles/PMC8296891/#abstract1

Life wireless | Oregon lifeline plan. Oregon Lifeline Plans. (n.d.-a). https://lifewireless.com/plans/oregon-lifeline-free-phone-service

What is the digital divide?. N.C. Division of Broadband & Digital Equity. (n.d.). https://www.ncbroadband.gov/digital-divide

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